A member of the Dropbox team will work with you to shut everything down.ĭropbox Business accounts are administered manually so an employee will handle the cancellation of your account and shut it down.Select the Delete Team Account option from the account page.Log into your business account as Team Admin if you aren’t already.Cancel your Dropbox Business subscription as above.You will also need to download or otherwise save any files you need from your storage. You will also need to cancel your subscription using the method above but then you have a couple more hoops to jump through. If you have a Dropbox Business account, the process is slightly different. Your account and any files left within it will now be deleted. Fill in the reason if you like and select Delete my account.Follow this link, log in again if prompted and confirm you would like to delete your Dropbox account by entering your password once more.If you want to leave Dropbox altogether, make sure you have saved a copy of all files stored in your account as they will be deleted. How to close and delete your Dropbox account If you cancel a Dropbox Business subscription, your account switches to a Dropbox free team plan so you don’t lose your files. This should cancel your subscription from the next billing date. Select the ‘You can also cancel your plan’ text link at the bottom of the page.Select the Admin Console and then Billing.Sign into your Dropbox Business account with an Admin login.If you’re a business user and want to switch providers or just cancel your Dropbox Business subscription, do this: Then your account will switch to a Basic account. You will retain access to the premium features until the paid-for period expires. Select Downgrade and confirm your choice.Or visit the downgrade page directly and login.You still retain access to Dropbox but not all the fancy extras. If you would like to keep some storage but not pay for more, downgrading is the way to go. Then: Downgrade to a Dropbox Basic account If you are planning on cancelling your Dropbox subscription, make sure to manage your files and storage first. If you do nothing, these will be deleted too, so plan ahead. If there are too many files, they will be retained for a period of time to allow you to free up space. If you downgrade to a Basic account, your files will switch to the default 2GB. The one thing you have to know before taking any action is that all your stored data will be deleted if you close your Dropbox account. You can stop the subscription and close your Dropbox account altogether or switch from a subscription back to a Basic account. There are a few actions you can take if you want to stop paying for storage. There are then some “team” plans that offer even more storage. Subscription plans begin with Plus that offers 1TB of storage, then Professional that offers 2TB. The Basic plan brings 2GB of storage but if you have been a member a while, you will likely have participated in the various offers that rewarded actions with extra storage. Dropbox offers free storage of varying amounts in the Basic plan and a range of premium services. In this article I’m going to focus on the various personal storage plans, since that is what most of us use. From basic free and premium storage, the company now offers business tools like Dropbox Paper and Smart Sync. It has grown and evolved from a simple storage vendor to an innovative cloud solutions provider. This article will tell you how.ĭropbox was one of the first mainstream cloud storage providers that wasn’t a computer manufacturer or search engine giant. Whether you get free storage somewhere else or just don’t need everything you’re paying for, you may want to downgrade or even cancel your Dropbox subscription. However, it is possible to have too much of a good thing. Cloud storage is a terrific way to keep your files available to you no matter where you are or on what device you want to use.
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